Service Support
—— SERVICE SUPPORT ——
After-sales service
With the development of society, the use of mechanical equipment has become increasingly common, and after-sales service for mechanical parts has also become an important issue. In order to better meet customer needs, our company has formulated the following after-sales service plan for mechanical parts:
1. After-sales service commitment
Our company provides comprehensive after-sales service support for all mechanical parts. If customers encounter any problems during use, we will respond promptly and provide solutions.
2. Service content
1. Warranty service: Our company's mechanical parts come with a one-year warranty service. During the warranty period, if there are quality issues with the product, unconditional returns and refunds are allowed within six months (excluding misuse and human damage). If customers cause damage to the product due to improper operation, our after-sales repair will charge for labor and material costs, and repairs after the warranty period will also incur corresponding labor and material fees.
2. Technical support: We provide technical support services to help customers solve problems encountered during use and offer technical guidance.
3. Parts supply: Our company will regularly update the inventory of product parts and ensure the quality and performance of the parts. Customers can purchase the required parts at any time.
3. Service standards
Our company's service standards are as follows:
1. Response time: We will respond within 24 hours after receiving customer requests and provide solutions in a short time.
2. Service attitude: Our technicians will be customer-centered, actively solve problems, and provide high-quality service.
3. Service quality: Our service quality is recognized by customers, ensuring the reliability and stability of the products.
In summary, our company values after-sales service for mechanical parts and is committed to providing customers with a better service experience.
Adhere to the principle of "not seeking the dominance of one enterprise, but seeking alliance members to become small giants"
Contact Information
Telephone Hotline:
+8613700647358(Mr. Zhang)
+8618213021054(Mr. Wang)
+8618387332885(Ms. Zhang)
E-mail:13700647358@139.com
Address: Union Avenue, Numerical Control Industrial Park, Yanhe Town, Yuxi City, Yunnan Province
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